Product iQ Account Disabled
You may receive a message stating that your account is disabled. This can happen for various reasons, including account status issues or security concerns. This article provides detailed instructions to help you address and resolve account-disabled issues.
Reasons for a disabled account
If you are having trouble logging in:
- Visit I'm having issues accessing my account for more information.
If you are having trouble receiving the eNewsletter or email communications:
- Add eNewsletter@ULProspector.com to your Safe Sender, White List, or Address Book.
If you receive an Invalid Email error:
- The email provided cannot be validated.
- Update the email address in your account by following the steps I need to update my account information.
If you need to activate your account:
- Please Contact Us for further assistance.
Contact Customer Support
A customer support representative will need to assist you in resolving a disabled account issue. Please Contact Us for further assistance.