Product iQ Account Disabled


You may receive a message stating that your account is disabled. This can happen for various reasons, including account status issues or security concerns. This article provides detailed instructions to help you address and resolve account-disabled issues.


Reasons for a disabled account

If you are having trouble logging in:


If you are having trouble receiving the eNewsletter or email communications:

  • Add eNewsletter@ULProspector.com to your Safe Sender, White List, or Address Book.


If you receive an Invalid Email error:


If you need to activate your account:




Contact Customer Support

A customer support representative will need to assist you in resolving a disabled account issue. Please Contact Us for further assistance.