Issue accessing Prospector through UL Solutions account 


If you encounter difficulties accessing your Prospector account, this article provides instructions to help you troubleshoot and resolve common access problems.

UL Solutions Account 

What is a UL Solutions Account? 

With the launch of ULTRUS, many of our UL Solutions software products now enable our users to access their accounts with a single username and password. 

  • If your old password does not match our new security standards, you may be prompted to create a new one. Your account information will remain the same, and no further action should be required. 
  • If you already have a UL Solutions account using the same email address as your Prospector account, use the UL Solutions password.


Visit ulprospector.com to log in!



Forgotten Login Credentials

If you have forgotten your login credentials, follow the instructions for I need to reset my password. 



Contact Customer Support

If you are still experiencing issues, please Contact Us for further assistance.